Support Policy
Introduction
Welcome to our Support Policy. Our goal is to provide reliable support to ensure you get the most out of our plugins.
Scope of Support
We offer technical support for all plugins purchased from wooplugins.co.uk, including assistance with installation, configuration, and basic troubleshooting.
Support Channels
- Email Support: Contact our support team at wcpluginhelp247@gmail.com
for assistance. - Documentation: Explore our plugin documentation available on our website for self-help resources.
Response Time
We aim to respond to support inquiries within one day. Resolution times may vary based on issue complexity but will be addressed promptly.
Support Limitations
- We do not provide customization support beyond advertised features.
- Support does not cover issues related to third-party plugins or themes unless explicitly stated.
Support Eligibility
- Support is available to customers with an active license for the plugin.
- Ensure your plugin is up to date for support on the latest features and bug fixes.
Documentation and Resources
Visit our website for detailed documentation,
Contact Us
For support inquiries or questions about our support policy, please contact us at wcpluginhelp247@gmail.com.